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Event

AI Agents, Automation and the Association Workforce

Digital Tools & Technology Learning Circle

Artificial intelligence and automation are beginning to change not only how individual tasks are completed, but how work itself is organised.

For associations with small teams and growing expectations, AI agents and automated workflows could create significant opportunities — but they also raise questions about roles, skills, oversight and where people add the greatest value.

This Learning Circle will explore what these technologies could mean for the future association workforce.

Featured Speaker

Topic: AI Agents, Automation and the Association Workforce

Speaker: To be confirmed

The session will begin with practical insights and examples from our featured speaker, followed by an off-the-record peer kōrero where participants can discuss how automation and AI may change roles and ways of working within their own organisations.

What you will take away

Practical ideas to help you:

  • understand the emerging role of AI agents and automation
  • identify repetitive work that could be automated
  • consider how staff roles may change as technology develops
  • determine where human skills and judgement remain critical
  • prepare teams for new ways of working
  • introduce automation without losing service quality or member connection

CAAM

This Learning Circle counts towards the Digital Tools & Technology practice area of the Certificate in Applied Association Management (CAAM).

Learn more about CAAM →

Online meeting

This session will be delivered via Zoom. Registered attendees will receive the meeting link with their confirmation and reminder communications.